Question 1

Will this work on an Airstream?

Accepted Answer

Yes! We have developed an Airstream Strap Kit specifically designed to attach to Airstreams. If you are ordering a Shade RV for your Airstream please remember to add this kit to your cart, it is located on our Accessories page of the website.   How to measure your Airstream: from front reflector to back reflector. This is a crucial step if you have any questions or concerns please contact us by filling out the form at the bottom of this page.   Installation for Airstream: Airstream Strap Kit includes: Set of 4 - 4' strap with buckle Set of 4 - 10' straps with loop Installation: The 4' strap attaches to the ShadeRV Canopy and the 10' strap attaches to the foundation of your trailer. These straps will hug the unique curved corners of the Airstream. If you have any questions or concerns please contact us by filling out the form at the bottom of this page.

Question 2

Does your product only come in one color?

Accepted Answer

We only offer beige, we tested many colors and the beige material was the most reflective of heat.

Question 3

How do I store your product when its not on my RV?

Accepted Answer

There are a few ways to store your Shade RV Canopy when not in use. The quickest way would be to roll the whole thing up snug like a rug. Another option would be to remove the fiberglass rods that form the arch and fold the material and store them seperately that way.

Question 4

How do the AC units perform with the Shade RV Canopy?

Accepted Answer

We have designed our canopy to have many scalloped edges to allow airflow to the ac units. However, if your AC units vent straight up we do not recomend the Shade RV. Most units vent out of the side not the top.

Question 5

What is the product made of?

Accepted Answer

Here is a close up of our material, it is made out of a UV Stabilized High Density Polyethylene Monofilament netting. Our straps our made of heavy duty seatbelt straps. Our arches are supported by strong fiberglass rods.

Question 6

Will this work with my TV/Satellite Dish?

Accepted Answer

Unfortunatly the Shade RV Canopy will not cover the Gray Direct TV Dish that extends 3 feet into the air.

Question 7

How do I clean and maintain this product?

Accepted Answer

Our shade is self cleaning so if anything gets on it will eventually go away by rain or wind. Bird poop will not effect the level of protection, it will still block heat and keep your trailer cool. If bird droppings get on it they will just dry up and flake off in the wind.

Question 8

Can I drive with the Shade RV Canopy still attatched?

Accepted Answer

We do not endorse driving with our product attatched to your RV for safety and as to not damage your RV.

Question 9

What does it sound like when it rains?

Accepted Answer

Our product repels 85% of rain, a fine mist comes through the netting of the Shade RV Canopy. This drastically reduces the sound of rain on your roof, you can now carry on a conversation in pouring rain.

Question 10

Its windy where I live will the Shade RV Canopy blow off?

Accepted Answer

We are located in and tested Shade RV against Texas winds. Our trials have easily withstood 70mph winds. Please note this all depends on a proper installation and sizing of our product.

Question 11

How does this hold up in the snow?

Accepted Answer

If snow accumulates on the Shade RV Canopy just leave it alone, wait for it to thaw, it will return back to its original shape.

Question 12

Why doesn't the Shade RV Canopy cover 100% of the roof? Or front, back or sides of my RV?"

Accepted Answer

Our product attaches to your RV with a tension based system thus only covers 90% of the RV rooftop.

Question 13

How should I tie down the sides if I still want to use my awning?

Accepted Answer

Usually you will be able to find a way to strap it down to the sides and avoid the awning, however in some cases its unavoidable. Most of our customers that are full timers attach the top strap and bottom strap to the RV then leave the top straps hanging (so they are not attached in the middle). So when they are using the awning (when there is no high wind) the straps just dangle or rest on the awning. Then if high winds are coming and they need to close their awnings, they will close the awning and attach the bottom strap piece through the buckle of the top strap piece to secure it.

Question 14

Do you sell other shades for windows?

Accepted Answer

No, not at this time.

Question 15

How do I measure my RV for this product?

Accepted Answer

Refer to our HOW TO MEASURE page for more details.

Question 16

How do I apply a discount or promo code?

Accepted Answer

At checkout there will be a box to apply a promo code if you have one.

Question 17

Estimated price? How much will this cost?

Accepted Answer

LESS THAN 30ft.....$790  30FT TO 34ft............$890 35FT TO 39ft............$990 40ft...........................$1190
41ft...........................$1290
42ft...........................$1390
43ft...........................$1490
44ft+.............contact us for pricing SHIPPING COST.........$95

Question 18

Do you ship outside of the USA?

Accepted Answer

It depends on where you are located, you will probably have to pay for your own shipping, customs fees, etc. Please email us an inquiry to support@shaderv.com and we will be happy to assist you.

Question 19

How long will my shipment take?

Accepted Answer

Our product can sometimes be made to order, depending on our available stock. Thus, your order may take additional time to prepare. Once shipped your product should arrive within 10 business days.

Question 20

Do you offer financing on this product?

Accepted Answer

No, not at this time.

Question 21

Return Policy & Procedure

Accepted Answer

Shade RV Return Policy and Procedure Money-Back Guarantee: If you receive a product with any manufacturer defects or if we shipped you an incorrect size from what you ordered, Shade RV guarantees the following: 100% refund of the product including return shipping (reference Return Shipping for requirements) -or- Shade RV will pay for the return shipping of the damaged or incorrectly sized product, replace the unit, and ship back a new unit to the customer for free. Return Shipping: When shipping your canopy back to our factory, please follow these steps: 1. You may use any acceptable postal service (UPS, FedEx, etc).  2. Remove fiberglass rods from canopy. Rods may be kept, disposed of, or recycled. 3. Fold up canopy and all provided accessories, and place in shipping box. Be sure to include your order number in the box. 4. Ship back to Shade RV’s factory. The shipping address is 9179 Shadow Creek Lane, Converse, TX 78109. Return Policy: In the scenario where a customer is unhappy with the product for any reason, a return of the product can be made by following these conditions: 1. Customer follows the Return Shipping guidelines. 2. Customer pays to box and ship the product back to Shade RV’s factory via any acceptable postal service (UPS, FedEx, etc). Removing the fiberglass should substantially decrease the cost to ship the canopy and accessories back to our factory. Shade RV’s shipping address is 9179 Shadow Creek Lane, Converse, TX 78109. 3. Upon receipt of the canopy and accessories at our factory, we will inspect the unit for any damages. If the canopy and accessories are found to be undamaged, a refund will be processed for the cost of the canopy ordered, minus a 25% customized-product restocking fee. The S&H fee of the initial order will not be refunded. This return policy does not cover returns due to the customer incorrectly measuring and ordering the wrong size canopy. If a customer receives the size canopy that they ordered and the unit is free of manufacturer defects, then the customer is liable for any returns and changes in canopy size.

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Patent No. 9,533,557

TEXAS, USA | support@shaderv.com