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Questions?
Please explore our Frequently Asked Questions section below. If you can't find what you're looking for or want more information, please fill out our contact form at the bottom of the page.
Frequently asked questions
Product Questions
Measurement Questions
Order Questions
We designed and tested the Shade RV canopy on the Texas coast where the canopy was successfully able to withstand wind speeds up to 70mph during our testing. The canopy must be installed per our installation instructions and must be properly sized for your RV. If the canopy is too long, or if it is not installed correctly, the wind speed ratings may be reduced.
Our standard canopy has an arch height of approximately 22" which should provide adequate clearance for AC units. The canopy also has scalloped edges and 4" vent holes cut at the fiberglass arches to provide additional airflow and improved ventilation for A/C units. If your A/C units are top venting (slots on top of the AC unit instead of a solid housing) we advise using with caution/monitoring your AC as there is reduced clearance for ventilation.
The shade canopy is made of durable HDPE and is mostly self cleaning from wind and rain. You can gently brush away loose debris, spray the fabric using a low-pressure water hose, scrub with a soft-bristled brush, and allow it to air-dry completely. Mild detergents (e.g. dish soap) may be used if necessary.
Our product repels 85% of rain with most running directly off of the canopy. A fine mist and drips comes through the netting of the Shade RV Canopy. This drastically reduces the sound of rain on your roof. The canopy is also designed to provide protection from from hail and other falling objects (small branches, tree nuts, etc.).
Usually you will be able to find a way to strap it down to the sides and avoid the awning, however in some cases its unavoidable. Most of our customers that are full timers attach the top strap and bottom strap to the RV then leave the top straps hanging (so they are not attached in the middle). So when they are using the awning (when there is no high wind) the straps just dangle or rest on the awning. Then if high winds are coming and they need to close their awnings, they will close the awning and attach the bottom strap piece through the buckle of the top strap piece to secure it.
Yes! We have developed an Airstream Strap Kit specifically designed to attach to Airstreams which includes 8 corner tie down straps instead of the standard 4 tie down straps. How to measure your Airstream:From reflector to reflector on the side of your RV. We recommend a canopy size that is 1' longer than the measurement from reflector to reflector. If you have any questions or concerns with how to measure simply email us a side view photo of your RV and we can assist. Airstream Strap Kit includes:Set of 8 - 2' strap with buckle (2 for each corner)Set of 8 - 12' anchor straps with loop*Additional 2 tie down straps (one for each side) for canopies longer than 21'.
It is possible to install the canopy with 1 person, but is fastest and easiest if you have someone to assist. Only a ladder is required to complete installation. The initial installation may take a bit longer as you are getting a feel for how to position the canopy on the RV to avoid any rooftop components and to find the best locations to strap it down. An installation video and manual can be found on our website to assist with the process. There is also a good informative video on YouTube that was posted by one of our customers: https://www.youtube.com/watch?v=we23uMA5AZM
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